Terms of service

Effective date: 13 November 2026

Business operator

This website is operated by CENTRAL TRANSPORT SERVICE (AMD), proprietor Umesh Vyas, 15B Jamunalal Bajaj Street, 2nd Floor, Kolkata, West Bengal 700007, India. Contact: +91 98317 99918 / +91 98317 99913.

Enquiries and bookings

Website content and locally generated enquiry files are invitations to discuss transport arrangements. They do not constitute quotations, acceptance of goods, confirmed bookings, guaranteed routes, or delivery commitments. Availability, charges, handling, documentation, cancellation conditions, and responsibility for a shipment must be agreed with the office before booking.

Your information and goods

Provide accurate enquiry details and disclose relevant packaging, weight, handling needs, and lawful documentation requirements. Do not use this site for unlawful activities or share information you are not authorised to disclose. Acceptance of any goods is subject to confirmation by the office.

Payment, cancellations, and claims

This website does not collect payments. Payment instructions, cancellation or refund terms, and any claims process are to be confirmed as part of the individual service arrangement. No refund entitlement or exclusion is created by an enquiry alone.

Website availability

Information may change and the site may be temporarily unavailable. Contact the office to confirm current details. Nothing in these terms excludes rights or obligations that cannot lawfully be excluded.

External services and privacy

External maps and device calling functions operate under their providers’ terms. Read our privacy policy for website data handling. WhatsApp links allow customer enquiries and booking update requests. Review and send messages in WhatsApp. Automated WhatsApp Business Platform messages are not yet activated. Optional update permission covers your enquiry or booking and can be withdrawn by replying STOP or calling the office.